Why Treating Customers Like Family Is at the Heart of Color Pop Paint Co.
At Color Pop Paint Co., we believe great painting starts with great relationships. From the moment we step into your home, our goal is simple: we want you to feel like family.
That philosophy didn’t start with paint. It started years ago in a small town just outside Philadelphia.
Lessons Learned Behind the Counter
My name is Chris Plocinik, and I grew up in Springfield, Delco. In the late 1980s and early 1990s, while still in high school, I worked at a place called Maneuvers News Agency. Long before smartphones and social media, Maneuvers was where people went for their news — every newspaper and magazine imaginable — along with lottery tickets and a few everyday indulgences like tobacco and candy.
If you enjoyed reading, talking about the headlines, and meeting people from all walks of life, it was the perfect place to be.
Everyone Had a Name
The shop welcomed everyone — Wall Street professionals, shipyard workers, retirees, and locals just passing through. What made Maneuvers special wasn’t what it sold, but how it treated people. The owner, Dean Coletta, knew every customer by name. He talked with them, listened to them, and genuinely cared about their day.
I watched in amazement as Dean worked a crowd. Customers could have walked a few doors down to another store to buy lottery tickets with no line at all. Instead, they chose to wait. Not for the tickets — but for the conversation.
That’s when I learned a powerful lesson: people don’t just remember what you do for them; they remember how you make them feel.
Bringing That Lesson to Color Pop Paint Co.
Today, that same lesson guides everything we do at Color Pop Paint Co. Painting isn’t just about color, technique, or finishes — it’s about trust. When someone invites us into their home, it’s personal. That space holds memories, comfort, and the people who matter most.
Our job is to guide you through the process, answer your questions, and make the experience as smooth and stress-free as possible. We want to help transform your house into a warm, inviting space where your family can relax, connect, and create new memories.
More Than Just Paint
At the end of the day, we’re not just painting walls — we’re building relationships. We treat your home with care, respect your time, and communicate every step of the way.
Because when customers feel like family, the work means more.
And that’s the Color Pop Paint Co. way.
-Chris Plocinik
